Frequently Asked Questions

  • Simply complete our online quote form and upload a few photos of your item. We'll review the information provided and aim to get back to you with a free quote within 2 hours during business hours.

  • Yes. All quotes are completely free and there is no obligation to sell your item to us.

  • We buy a wide range of electronics including:

    • iPhones

    • iPads

    • MacBooks

    • AirPods

    • PlayStation consoles

    • Xbox consoles

    • Nintendo consoles

    • Retro gaming consoles and games

    • VR headsets

    • Laptops

    • Tablets

    • Dyson Airwraps

    • Shark FlexStyle products

    • Controllers and accessories

    If you're unsure whether we buy your item, send us some photos and we'll let you know.

  • Payment is made immediately once a deal has been agreed and the item has been checked.

    We can pay by:

    • Cash

    • Bank transfer

    There is no waiting period.

  • Yes.

    We offer a collection service for customers who are unable to visit us. Collection availability may vary depending on location and the items being sold.

  • Absolutely.

    We buy individual retro gaming items as well as complete collections.

    We're interested in consoles, games, controllers, accessories and memorabilia from brands including:

    • Sega

    • Nintendo

    • PlayStation

    • Xbox

    Whether you have one item or an entire collection, we'd love to hear from you.

  • Yes.

    We buy a range of gaming accessories including:

    • PlayStation controllers

    • Xbox controllers

    • Nintendo controllers

    • VR accessories

    • Memory cards

    • Gaming headsets

    • Cables and accessories

  • Of course.

    Many customers sell several items together, such as phones, tablets, consoles and accessories.

    We have an additional details box on our form so let us know if you have multiple items.

  • That's completely fine.

    Our quotes are provided with no obligation, so you're free to accept or decline the offer.

  • Yes.

    We buy many devices with faults, including cracked screens, damaged casings, battery issues and other problems. The condition of the item will affect the value, but we're happy to consider most items.

  • No.

    Having the original box can sometimes increase the value, but it is not essential.

  • No.

    We can still provide a quote if you don't have the original charger or cables.

  • To provide an accurate quote, we'll usually ask for:

    • Model

    • Condition

    • Battery health

    • Whether it includes the box

    • Whether it includes a charger

    • Photos of the device

  • On your iPhone:

    1. Open Settings

    2. Tap Battery

    3. Tap Battery Health & Charging

    4. Look for Maximum Capacity

    The percentage shown is your battery health.

  • Yes.

    We buy individual games, bundles and complete collections depending on the titles and condition.

  • We consider several factors including:

    • Model

    • Age

    • Condition

    • Accessories included

    • Current market demand

    Our goal is to offer a fair and competitive price based on the information provided.

  • We are based in Carlisle and work with customers throughout Carlisle, Cumbria and surrounding areas.

    If you're unsure whether we can help, please get in touch.